Thursday, December 18, 2008

CUSTOMER SERVICE EMAIL SERVER CRASH

Attention to all customers. If you had sent an email to customer service our server has crashed and all emails were lost. If your issue was not yet resolved please send your question or concern again.

To help streamline your question or concern to the right department we have set up a few emails to make it quicker for response time.

General Questions : customerservice@videogamesplus.ca
DHL Shipping Quotes : shipping@videogamesplus.ca
Order Cancellations : cancellations@videogamesplus.ca

Faqs, and shipping and returns pages have also been updated so please check there beforehand as your question may be answered already.

Sorry for any inconvenience caused, and we will be working hard to address any concerns as fast as possible.

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